Question 1

What can I do on the KAMA Capital website?

Accepted Answer

You can explore the markets and products we offer, compare account types, review our offers and learning resources, download the Kama Capital app, open an account, or try a free demo account before you register.

Question 2

What registration and regulatory information applies to KAMA Capital?

Accepted Answer

Kama Capital LLC is incorporated and registered in St. Vincent and the Grenadines with company number 2049 LLC 2022. The entity, service, and terms that apply to you are those stated in your Client Agreement and account journey.

Question 3

What can I trade with KAMA Capital?

Accepted Answer

You can explore CFDs on Forex, metals, commodities, indices, and stocks. The markets, instruments, conditions, and availability that apply to you can vary.

Question 4

Can I use the website before I have an account?

Accepted Answer

Yes. You can use our public website to learn about our services, account types, platforms, offers, learning resources, and contact options before opening an account.

Question 5

How do I open an account?

Accepted Answer

You have two options. You can select Open Account on our website to start the online registration journey or download the Kama Capital app from the App Store or Google Play and select Sign Up. Use your own email address and provide accurate information.

Question 6

What information will I need to open an account?

Accepted Answer

You will be asked for personal and contact information, including your name, country of residence, mobile number, email address, and password. We may also request identity, address, financial profile, and trading experience information as part of the account-opening and suitability process.

Question 7

Can I try a demo account before opening a live account?

Accepted Answer

Yes. Select Free Demo Account on our website to practice with USD 100,000 in virtual funds. A demo account can help you explore the platform, but it does not remove the risks of live trading.

Question 8

Which account types can I explore?

Accepted Answer

We offer Classic, Prime, Institutional, and HFT account options. The public account pages show the current account features and conditions. Check out the current information and applicable terms before deciding which account may suit your needs.

Question 9

Is there a minimum deposit?

Accepted Answer

Our Classic account is currently shown with no minimum deposit, while Prime and Institutional accounts have different published requirements. HFT account arrangements are available on request. Account requirements, eligibility, and available conditions can change, so check out the current account page and applicable terms before opening an account.

Question 10

Can I open an account through the app instead of the website?

Accepted Answer

Yes. Download the Kama Capital app from the App Store or Google Play and select Sign Up. You can complete the same account opening journey through the app.

Question 11

What is Forex?

Accepted Answer

Forex, or foreign exchange, is the market where currencies are traded against each other in pairs, such as EUR/USD or GBP/USD. The value of a currency pair changes based on the relative value of one currency against the other.

Question 12

What are CFDs?

Accepted Answer

CFDs, or Contracts for Difference, allow you to trade on the price movement of an underlying asset without owning the asset itself. Your profit or loss depends on the difference between the opening and closing price of the position.

Question 13

What are commodities?

Accepted Answer

Commodities are physical goods or raw materials that are traded in financial markets, such as oil and other energy products. Through CFDs, you can gain exposure to their price movements without owning the physical commodity.

Question 14

What are metals?

Accepted Answer

Metals are tradable assets such as gold and silver. When trading metals through CFDs, you trade their price movements without taking ownership of the physical metal.

Question 15

What are indices?

Accepted Answer

Indices track the performance of a group of selected stocks and are commonly used to represent a particular market or segment. Trading index CFDs allows you to trade on the movement of an index without owning the individual stocks within it.

Question 16

What are stock CFDs?

Accepted Answer

Stock CFDs allow you to trade on the price movement of shares in individual companies without owning the underlying shares. The value of the CFD generally moves in line with the price of the underlying stock.

Question 17

What are Crypto CFDs?

Accepted Answer

Crypto CFDs allow you to trade on the price movement of cryptocurrencies without owning or holding the underlying digital asset. Crypto markets can experience significant price movements, so it is important to understand the risks before trading.

Question 18

What is the difference between trading an underlying asset and a CFD?

Accepted Answer

Buying an underlying asset generally means you own the asset itself. With a CFD, you do not own the underlying asset. Instead, you enter into a contract based on the difference between the opening and closing price of the position.

Question 19

What is leverage?

Accepted Answer

Leverage allows you to control a larger trading position using a smaller amount of your own funds. It can increase your market exposure, but it can also magnify both profits and losses. The leverage available can vary depending on the account, instrument, and applicable trading conditions.

Question 20

What is margin?

Accepted Answer

Margin is the amount of funds required to open and maintain a leveraged position. The amount required can depend on factors such as the instrument, position size, leverage, and current trading conditions.

Question 21

What is free margin?

Accepted Answer

Free margin is the amount of funds available in your trading account that is not currently being used to maintain open positions. It can change as your account balance, equity, and open positions change.

Question 22

What is a spread?

Accepted Answer

The spread is the difference between the bid price and the ask price of an instrument. Spreads can vary depending on the instrument, account conditions, market liquidity, and market conditions.

Question 23

What is a lot?

Accepted Answer

A lot is a standard unit used to measure the size of a trading position. The value represented by a lot can vary depending on the instrument and its contract specifications.

Question 24

What is a pip?

Accepted Answer

A pip is a unit commonly used to measure price movements in Forex. Its value depends on the currency pair, position size, and price quotation.

Question 25

What is Stop Loss?

Accepted Answer

A Stop Loss is an order used to close a position when the market reaches a specified price, helping you manage potential losses. It does not guarantee execution at the exact requested price, particularly during fast-moving or gapping markets.

Question 26

What is Take Profit?

Accepted Answer

Take Profit is an order used to close a position when the market reaches a specified price, allowing you to set a level at which you intend to secure a potential profit.

Question 27

What is a market order?

Accepted Answer

A market order is an instruction to buy or sell an instrument at the best available market price. The final execution price may differ from the price displayed when the order is submitted due to market movement or liquidity.

Question 28

What is a pending order?

Accepted Answer

A pending order is an instruction to buy or sell an instrument when the market reaches a specified price or meets the conditions set for the order. The order remains pending until its conditions are met, it is cancelled, or it expires where applicable.

Question 29

What is slippage?

Accepted Answer

Slippage is the difference between the price requested for a trade and the price at which it is executed. It can occur when prices move quickly or when market liquidity changes.

Question 30

What is a margin call?

Accepted Answer

A margin call can occur when the funds or equity in your account are no longer sufficient to support the margin requirements of your open positions. You may need to add funds, reduce exposure, or close positions depending on the applicable account conditions.

Question 31

What is stop out?

Accepted Answer

Stop out is the process through which one or more open positions may be automatically closed when the account no longer meets the required margin conditions. The applicable conditions should be reviewed in your account terms and trading specifications.

Question 32

What is swap?

Accepted Answer

Swap is an overnight financing adjustment that may be credited or charged when an eligible position is held open beyond the applicable rollover time. The amount can vary depending on the instrument, position, and applicable trading conditions.

Question 33

What does swap-free mean?

Accepted Answer

A swap-free account may allow eligible positions to be held overnight without the usual interest of charges. Swap-free terms are subject to KAMA Capital’s approval and applicable account conditions, and other fees or charges may apply. Always check the current terms that apply to your account.

Question 34

Which platform can I use to trade?

Accepted Answer

KAMA Capital offers MetaTrader 5 (MT5) for trading. Once your account is opened and approved, follow the official account instructions to access your trading credentials and platform options.

Question 35

What is Trading Central?

Accepted Answer

Trading Central is a third-party research and analysis provider that offers structured market insights, technical analysis, scenario-based guidance, and market commentary. It is a research resource and does not place trades automatically or replace your own judgement.

Question 36

Can I access market research and learning resources?

Accepted Answer

KAMA Capital provides access to Trading Central signals, an economic calendar, Market Buzz sentiment, and a learning hub with an account. You can also explore the public Education Hub before you register. These resources are educational and are not personal investment advice.

Question 37

Can I trade from the KAMA Capital app?

Accepted Answer

The KAMA Capital app is designed to help you manage your account and access trading features. Download it from the App Store or Google Play, open an account through the app or website, and follow the official account instructions once your account is approved.

Question 38

Can I see deposit and withdrawal information before I open an account?

Accepted Answer

Yes. The public website provides information about funding and withdrawal options. The payment methods available to you after registration may depend on your country of residence, account status, verification status, currency, and payment provider availability.

Question 39

How do I make a deposit after my account is opened?

Accepted Answer

Once your account is opened, use the secure KAMA Capital app or Client Portal and select Payments, followed by Deposit. Choose from the funding methods displayed for your account, which may include bank transfer, debit or credit card, and digital payment options where available.

Question 40

How do I request a withdrawal after my account is opened?

Accepted Answer

Use the secure KAMA Capital app or Client Portal and select the withdrawal option. Choose a digital payment option only if it is displayed as available for your account. Available free margin, open positions, payment source requirements, applicable terms, and compliance checks may affect the amount and withdrawal method available to you.

Question 41

Can I use someone else’s payment method?

Accepted Answer

No. Use a card, bank account, or digital payment account in your own name. The payment source should belong to the verified account holder, and return-to-source requirements may apply.

Question 42

Where can I see your current offers?

Accepted Answer

You can browse our current offers on the website. We currently present the 100% Non-Losable Bonus, Idle Equity Program, and Cashback Program. Offer availability, eligibility, approval, and terms may vary, and offers may be changed, withdrawn, or expire.

Question 43

What is the 100% Non-Losable Bonus?

Accepted Answer

The current offer is available for Classic and Prime account holders. It matches an eligible deposit at a 1:1 ratio. The bonus itself cannot be withdrawn, while eligible profits are subject to the offer terms and applicable withdrawal procedures.

Question 44

What is the Idle Equity Program?

Accepted Answer

The Idle Equity Program is available on request for eligible USD and AED accounts. Interest is calculated and credited daily on available margin from USD 5,000, with tiered rates linked to the official USD interest rate. Funds remain accessible, and credited interest is withdrawable subject to the applicable terms. You may also opt out for religious or personal reasons.

Question 45

What is the Cashback Program?

Accepted Answer

The current Cashback Program provides USD 1 for every eligible lot traded on Forex, gold, silver, oil, and futures. Qualifying cashback is credited when the trade closes and is fully withdrawable, subject to the applicable terms and fair-use provisions. Institutional accounts are not eligible.

Question 46

How do I request an offer?

Accepted Answer

You can browse offer information on the website but offer requests can only be made through the KAMA Capital app after you have opened an eligible account. In the app, select More, followed by Offers, choose the relevant offer, review the terms, and submit your request.

Question 47

How can I receive company news and market updates?

Accepted Answer

Follow KAMA Capital’s official Telegram channel and official social media channels for market insights, educational content, and company news. After opening an account, you can manage your newsletter and marketing preferences in the KAMA Capital app through Profile > Account Details > Communication Preferences.

Question 48

How do I contact KAMA Capital support?

Accepted Answer

You can contact the KAMA Capital Support Team through live chat on our website, by email at support@kama-capital.com, by phone at +971 (4) 2258176 or +1 (784) 5701005, or via WhatsApp at +971 (4) 2258176. Our public website states that support is available 24/5.

Question 49

I have not opened an account yet. Can I still contact support?

Accepted Answer

Yes. You can contact us through live chat, email, telephone, or WhatsApp for general questions about opening an account, account types, platforms, offers, or information displayed on our website. Do not send passwords, one-time verification codes, or sensitive documents through social media or unsolicited messages.

Question 50

What should I consider before trading?

Accepted Answer

CFDs, Forex, and other leveraged products involve significant risk, including the possible loss of invested capital. Leverage can magnify both gains and losses, and trading may not be suitable for every investor. Consider your experience, objectives, and financial circumstances, and review the applicable Risk Disclosure and product terms before trading.

Question 51

How can I check that I am using an official KAMA Capital channel?

Accepted Answer

Use the official KAMA Capital website, verified app store links, and the support details provided on our website. Be cautious of unexpected calls, messages, or social media accounts. KAMA Capital will not ask you to share your password or one-time verification code through Telegram, social media, or an unsolicited message.

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About KAMA Capital and Getting Started

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FREQUENTLYASKED QUESTIONS

About KAMA Capital and Getting Started

Still Have Questions?

FREQUENTLY
ASKED QUESTIONS